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Returns Policy

If for any reason you’re unhappy with your product, we provide a Full 30-Day Money-Back Guarantee.  All products also come with a 1-year warranty in the unlikely event you discover a fault. 

 

If 30 days have gone by since your purchase and there is no warranty-eligible flaw in the product, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require your OrderID or the Email used when making the purchase.  Please email info@ComfyBumpy.com for any return or warranty queries.  

Refunds (if applicable)

  • Once your return request is reviewed by our team, we will notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@comfybumpy.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@comfybumpy.com

Shipping

In some rare cases, you may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.